By Gabriel Ameh
The Nigerian Communications Commission (NCC) has stepped in to address ongoing telecommunications service disruptions in Abuja, following complaints from subscribers over declining quality of service.
The Commission attributed the disruptions to a temporary halt in diesel supply to IHS Nigeria Limited, a major colocation service provider that powers several Airtel and MTN base stations across affected locations in the Federal Capital Territory. According to the NCC, the diesel shortage arose from recent actions by the National Oil and Gas Suppliers Association (NOGASA), which disrupted fuel distribution and led to outages at multiple telecom sites.
In a statement, the NCC said it is working closely with key stakeholders and licensed operators to resolve the situation, emphasizing that stable power supply is critical to the delivery of reliable telecommunications services nationwide.
The Commission disclosed that it is actively engaging relevant parties to address bottlenecks in the fuel supply chain while also exploring sustainable, long-term solutions to prevent a recurrence. It called on NOGASA and other stakeholders to cooperate fully in restoring services, noting the vital role of telecommunications in national security, economic activities, and daily life.
Reaffirming its regulatory mandate, the NCC said it remains committed to creating an enabling environment for the growth and sustainability of the telecom sector. It added that proactive measures are underway to facilitate dialogue between affected service providers and diesel suppliers to ensure a swift return to normal operations.
The Commission assured Abuja residents that it is closely monitoring developments and will continue to provide updates until full service quality is restored. It also thanked subscribers for their patience and understanding, reiterating its dedication to delivering efficient and high-quality telecommunications services across Nigeria.
